Reservation & Cancellation policy for special events

All reservations for special events require a valid credit card to finalize your booking in our reservation system. If you have made your reservation online, a front desk agent will be contacting you to confirm your reservation and credit card information. Your credit card will not be charged. Your credit card will only be used to hold the reservation. 

 

Reservations must be canceled 72 hours before the event. Reservations can be cancelled through email or by calling the hotel directly. Please email marketing@hillsidetexas.com or call the hotel directly at 830.538.3200 to cancel your reservation. 

 

By providing your credit card information, you agree to authorize Hillside Texas Bistro, Eat Drink Wink LLC to process a payment of the full amount if you do not cancel your reservation or in the result of a no show. All reservations cancelled inside the 72 window of your reservation or guests who do not show up for the reservation will be subject to the full ticket price per guests in your party.

 

An email confirmation will be sent to you within 24 hours. If you do not receive the confirmation email please check your spam folder. In the event you do not receive an email, please call the hotel directly.